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Business professional with extensive experience in marketing, customer experience and business administration. Energetic and organized worker with strong communication, interpersonal and professional skill sets.
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TECH SKILLS: Microsoft Outlook, Word, Excel, and Powerpoint; Adobe Photoshop; Mailchimp email and landing pages; Weebly, Shopify, Zola, Slack, FameBit, Zendesk, G Suite, Asana, and Canva; digital marketing using Facebook, Twitter, Instagram, Pinterest and Google Ads
TRANSFERABLE SKILLS: Fast learner; self-starter; highly organized; strong leader as well as team player; dependable; detail oriented; customer champion; genuine; strong verbal and written communication skills
TRANSFERABLE SKILLS: Fast learner; self-starter; highly organized; strong leader as well as team player; dependable; detail oriented; customer champion; genuine; strong verbal and written communication skills
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ORCASONG FARM | orcasong.com | Marketing & Events Director | Eastsound, WA | January 2020 - December 2020
Developed and implemented a comprehensive marketing strategy where there had been no previous marketing plan. Managed all marketing, digital marketing & social media accounts; Created targeted ads; Content creation including: writing sales and blog copy, social media imagery, newsletters, photoshoots and video content; Owned all marketing related activities and closely monitored marketing budget to ensure it stayed at or under established limits. Managed all event calendars, sales and Airbnb guest services. Affiliate and influencer procurement and management. Portfolio: Instagram | Facebook | Pinterest | Twitter | YouTube | Blogs | Newsletters ESELDEE DESIGNS | eseldee.com | Design & Marketing Firm | Owner/Manager | Eastsound, WA | January 2012 - January 2020
Help small businesses expand their online presence through social media, digital marketing, content creation, web design and management. Assist with branding strategies and logo creation; organize product launch events; develop advertising content for print and online; create press kits and consumer product information packets. Portfolio: Websites | Branding | Marketing ORCAS ISLAND FILM FESTIVAL | orcasfilmfest.com | Digital Marketing Manager | Production Team | Eastsound, WA | August 2014 - January 2020 Production team member. Work with team to manage and coordinate festival events. Collaborate with marketing department to plan, develop and implement social media and digital marketing campaigns. Manage all social media accounts; Act as a media liaison to ensure professional lines of communication between the organization and advertising partners; Develop engaging content for social media, online advertising and print; Monitor marketing expenditures to stay within budget. Portfolio: Instagram | Facebook | Twitter | Newsletters NORTH SHORE CHARTERS | orcasislandadventures.com | Guest Services Manager | Office Manager | Eastsound, WA | August 2016 - September 2019 Guest Services Coordinator and administrative duties including: organize calendars and trip schedules, complete and file paperwork, take customer phone calls and create custom private trips according to their needs, set charter pick-up and departure times. Handle sensitive and private data regularly; Manage trips and coordinate Captains schedules; Acknowledge customer issues and resolve problems quickly and efficiently. MINDPLACE | mindplace.com | Digital Marketing & Affiliate Manager/Recruiter | Eastsound, WA | November 2017 - April 2019 Collaborate with marketing department to develop and implement a comprehensive social media and digital marketing strategy. Manage all social media accounts; Create landing pages for specific products and targeted ads; Content creation including: consumer product information packets, company blogs, social media imagery; Produce sales and marketing newsletters for email lists; Recruit, Develop and maintain influencer and company affiliate relationships; Closely monitor marketing budget to ensure it stays at or under established limits. Portfolio: Instagram | Facebook | Pinterest | Blogs | Meditation Challenge ORCAS CENTER | orcascenter.com | Social Media Marketing | Eastsound, WA | January 2018 - September 2018 Collaborated with marketing department to plan, develop and implement a comprehensive social media strategy. Developed engaging advertising media and imagery for online publication and social media campaigns. Portfolio: Instagram | Facebook FREE TO ROCK | freetorockmovie.com | Web Design & Promotion and Advertising | Rancho Santa Fe, CA | December 2014 - December 2017 Created website, press kit, social media and email lists. Promoted film using social media, writing press releases and utilizing free online event publications. Event promotion through public relations and advertising; Organized guest lists and itineraries for national and international events. Portfolio: Instagram | Facebook | Press Kit TASTEMADE & PROPHECY WINES | Gather Here | Location Production Manager | Eastsound, WA | June 2017 Production manager for episode 2 of Gather Here, a cooking series featuring Chef Guy Turland. Organized the film shoot and its production needs including, location procurement and management, timing of interviews and activities, talent recruitment and local information packet. Video: Gather Here Orcas Island GREAT WAVES OF ANGELS AND POETRY | Book Design | January 2017 Complete book design and formatting. Cover and back cover design. Developed appropriate imagery and text. Used InDesign for print and ebook sizes. LYME LOONIES | lymeloonies.com | Co-Author & Design | October 2015 The first cartoon book about Lyme Disease, created by David Skidmore. The book captures and illuminates the struggles faced by those with Lyme Disease. |
SAN JOSE STATE UNIVERSITY | Bachelor of Science in Business Marketing & Management | May 2010
CABRILLO COMMUNITY COLLEGE | Associate of Arts & Sciences in Business Administration | May 2007
CABRILLO COMMUNITY COLLEGE | Associate of Arts & Sciences in Business Administration | May 2007